JOLT Charge

Charging

• How do I start my charging session?
• Can I reserve a charger?
• I tried charging, but it didn't work - what do I do?
• Safety
• Charging Etiquette
• How do I use the "Notify me" feature?

See all 15 articles

Prices and Payment

• What is JOLT PLUS?
• How much does it cost to charge?
• Why did I get charged when I stopped the charge at 7kWh?
• Why is my payment failing?
• What methods can I use to pay?
• Are there any annual subscription fees?

See all 8 articles

Account

• How do I register?
• How do I delete my account?
• How do I cancel my JOLT PLUS membership?
• Why does the JOLT App request camera and location access?
• How do I reset my password?
• I've forgotten my password to log in, what do I do?

Energy

• Why am I not getting my first 7kWh free?
• How fast are the chargers?
• Why does my car say I'm getting less energy than the app?
• Why am I getting less than 25kW?
• Why is my car only charging to 80%?