JOLT Charge

Troubleshooting

• I can't start my charge
• App Issues
• The plug is stuck in my vehicle

Charging

• How do I start my charging session?
• Can I reserve a charger?
• How do I save my plug?
• Safety
• Charging Etiquette
• How do I use the "Notify me" feature?

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Prices and Payment

• What is JOLT PLUS?
• How much does it cost to charge?
• How do I cancel my JOLT PLUS membership?
• How long does my JOLT PLUS membership last?
• How do I sign up to JOLT PLUS?
• Why did I get charged when I stopped the charge at 7kWh?

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Account

• How do I register?
• Can I have multiple accounts?
• How many cars can I use per account?
• How do I delete my account?
• How do I cancel my JOLT PLUS membership?
• Why does the JOLT App request camera and location access?

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Energy

• Why am I not getting my first 7kWh free?
• How fast are the chargers?
• Why does my car say I'm getting less energy than the app?
• Why am I getting less than 25kW?
• Why is my car only charging to 80%?