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JOLT
JOLT Charge
JOLT Charge
Troubleshooting
I can't start my charge
App Issues
The plug is stuck in my vehicle
Charging
How do I start my charging session?
Can I reserve a charger?
How do I save my plug?
Safety
Charging Etiquette
How do I use the "Notify me" feature?
See all 14 articles
Prices and Payment
What is JOLT PLUS?
How much does it cost to charge?
How do I cancel my JOLT PLUS membership?
How long does my JOLT PLUS membership last?
How do I sign up to JOLT PLUS?
Why did I get charged when I stopped the charge at 7kWh?
See all 11 articles
Account
How do I register?
Can I have multiple accounts?
How do I delete my account?
How do I cancel my JOLT PLUS membership?
Why does the JOLT App request camera and location access?
How do I reset my password?
See all 7 articles
Energy
Why am I not getting my first 7kWh free?
How fast are the chargers?
Why does my car say I'm getting less energy than the app?
Why am I getting less than 25kW?
Why is my car only charging to 80%?
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charging issues, how to find a station, faqs