JOLT Charge

Troubleshooting

• Charging not working? (Session Failed / Won't Start)
• How to stop charging (and what to do if the App freezes)
• Scan QR Code / Search Station: Plugs Not Showing
• My car is compatible with Autocharge but still isn't working.
• App crashes, freezing, or display issues
• Plug stuck? How to release the connector

Charging

• Autocharge
• How to start a charging session
• Can I reserve a charger?
• Find a JOLT charging station near you
• Why isn’t my vehicle compatible with Autocharge?
• How do I save my plug?

See all 16 articles

Prices and Payment

• Charging Costs, Fees & Daily Free 7 kWh
• Why is the charge on my card higher than expected?
• Refunds & Billing Issues
• JOLT Plus: Memberships & Subscriptions
• Why is my payment failing?
• What methods can I use to pay?

Account

• How to get started: Create your account & start charging
• Warning: "This device is linked to a different JOLT account"
• How many cars can I use per account?
• How do I delete my account?
• How to Change, Cancel, or Upgrade your JOLT Plus Membership
• How do I reset my password?

See all 7 articles

Energy

• Why am I not getting 7 kWh free energy?
• How fast are the chargers?
• Why does my car say I'm getting less energy than the app?
• Why is my charging speed slower than expected?
• Why is my car only charging to 80%?