JOLT Charge

Troubleshooting

• Charging not working? (Session Failed / Won't Start)
• How to Stop Charging (and what to do if the App freezes)
• Plug stuck? How to release the connector

Charging

• How to start a charging session
• Find a JOLT charging station near you
• UK Public Charge Point Regulations Open Data Request
• How do I save my plug?
• Charging Etiquette
• How do I use the "Notify Me" feature?

See all 13 articles

Prices and Payment

• What is JOLT Plus?
• Charging Costs, Service Fees & Daily Free 7 kWh
• Refunds & Billing Issues
• JOLT Plus: Memberships & Subscriptions
• Why did I get charged when I stopped at 7kWh?
• Contactless Payment: How to Start, Stop & Fees (£30 Pre-auth)

See all 9 articles

Account

• How to get started: Create your account & start charging
• How do I delete my account?
• How to Change, Cancel, or Upgrade your JOLT Plus Membership
• How do I reset my password?
• I've forgotten my password to log in, what do I do?

Energy

• Why am I not getting 7 kWh free energy?
• How fast are the chargers?
• Why does my car say I'm getting less energy than the app?
• Why is my charging speed slower than expected?
• Why is my car only charging to 80%?