Skip to main content
Back to website
Submit a request
JOLT Charge UK
How do I start my charging session?
I tried charging, but it didn't work - what do I do?
How do I use the "Notify Me" feature?
What are wait time predictions?
The plug doesn't reach my charging port - Can I park backwards to make it fit?
See all 13 articles
Prices and Payment
How much does it cost to charge?
How does contactless payment work?
How do I pay?
Why did I get charged when I stopped at 7kWh?
Why is my payment failing?
Why do I have to give my credit card if the charge is free?
See all 7 articles
How do I register?
How do I delete my account?
How do I reset my password?
I've forgotten my password to log in, what do I do?
Why am I not getting my first 7kWh free?
How fast are the chargers?
Why does my car say I'm getting less energy than the app?
Why am I getting less than 25kW?
Why is my car only charging to 80%?
Return to top
charging issues, how to find a station, faqs