Tell us what's happening
What's this about?
The charger code displayed on the physical charger and in the app e.g. RAN001, 2GNV-03
e.g. Tesla Model Y 2026, Hyundai Ioniq 5 2026
E.g. CCS2, J1772, CHAdeMO, CCS1, NACS
What is the issue you have experienced with your charging session?
Please enter the details of your request and attach any photos, screenshots or screen recordings that may help. A member of our support team will respond as soon as possible.