We’re sorry for any inconvenience this may have caused! Here’s how you can help:
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Report the Incident to Us
Please email us at support@joltcharge.com with the subject line:
“ICEing at [Station Code]” (e.g., “ICEing at NBE001”)
Include the registration number of the vehicle in your email.We’ll pass this information on to the relevant landowners or local council for further action.
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Reach Out to Your Local Council
Your voice matters! Contacting your local council directly can make a big difference. Your feedback can encourage them to implement measures that help prevent ICEing at charging stations.
Australian Drivers
If you are reporting about one of our TfNSW train station sites please note citations are issued are primarily under the jurisdiction of Transport for NSW so we encourage our users to reach out to them directly regarding these ICEing incidents. We will also forward the information you provide to Transport for NSW and work with them in preventing such issues in the future.