How do I start my charging session?

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High level:

No matter how you start your charge, make sure to:

1.png Turn off your car

2.png Start a session via your JOLT app

3.png Then plug the connector to your vehicle 

 

 

There are 2 ways to start your charge:

  1. Scan the QR code on the station or select your charging station on the map
  2. Select your plug type (CCS 2 or CHAdeMO)

 

Issues?

Try following these steps:

  • Disconnect the connector from the vehicle wait 20 seconds
    • Ensure your vehicle is in parking
  • Force close your app and reopen
  • Start the charge
  • Plug the connector into your vehicle

In case of ongoing issues, contact our Support line

 

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