What is JOLT PLUS?

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JOLT PLUS is JOLT’s series of flagship memberships that provides ANZ customers with savings across electric vehicle charging. On our paid memberships, you get more energy allowance each session for a fixed monthly fee and access to our reservations feature.

 

Australian Drivers: 

  1. Free - users get 7kWh free energy daily
  2. Flex - for $9.99 AUD per month users get
    - A total of 10kWh free energy daily (please note this is NOT 7kWh + 10kWh, it is a total of 10kWh)

    - 10% discount on the standard rate (displayed on the app pin) after your free kWh allowance has been used for the day (9am-9pm)
    - Access to our reservations feature 

    - Exclusive access to time of day 30% discounted charging (9pm-9am) 
  3. Ultimate - for $69.99 AUD per month users get
    - Unlimited energy.
    - Access to our reservations feature

New Zealand Drivers: 

  1. Free - users get 7kWh free energy daily
  2. Flex - for $14.99 NZD per month users get:
    - A total of 14kWh free energy daily (please note this is NOT 7kWh + 14kWh, it is a total of 14kWh) 
    - 10% discount on the standard rate (displayed on the app pin) after your free kWh allowance has been used for the day (9am-9pm)
    - Access to our reservations feature 
    - Exclusive access to time of day 30% discounted charging (9pm-9am) 
  3. Ultimate - for $49.99 AUD per month users get
    - Unlimited energy.
    - Access to our reservations feature

 

 
 

 

How do I sign up to JOLT PLUS?

For registered JOLT app users:

  • Log in to the app
  • Navigate to Account
  • Click Membership (under your name at top of screen)
  • Click Upgrade/Explore Memberships
  • Choose the JOLT PLUS membership that suits you 


For unregistered users:

  • Download the JOLT app from App Store or Google Play Store
  • Sign up
  • Choose the JOLT PLUS membership that suits you during registration

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How long does my JOLT PLUS membership last?

JOLT PLUS memberships last one month from the date you sign up and renew automatically.

You can see your next billing date in the app (navigate to Account > Payments > Activity > Membership). 

 

How do I cancel my JOLT PLUS membership?

To cancel your paid JOLT PLUS membership, you’ll need to re-subscribe to any other membership via the app before your next billing date e.g. the Daily Free 7 kWh membership (which costs $0.00). 

 

Cancelling/changing your membership takes effect immediately and you’ll no longer have access to the features in your JOLT PLUS membership. To keep your JOLT PLUS benefits until the end of your billing cycle, update your membership closer to (but still before) your next billing date.

 

You can see your next billing date in the app (navigate to Account > Payments > Activity > Membership). 

 

How many cars can I use per account?

You can only use one vehicle per account. Please see our Fair Use policy for full details.

 

I need help with my JOLT PLUS membership

For further help with your JOLT PLUS membership, please email support@joltcharge.com 

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