In the event of an emergency (fire, medical emergency, car crash, etc), please evacuate the immediate area and call 000.
For non-urgent emergency situations, please call our 24/7 Help Number in the JOLT app for additional support.
Articles in this section
- How do I start my charging session?
- I tried charging, but it didn't work - what do I do?
- The plug doesn't reach my charging port - Can I park backwards to make it fit?
- What do I do in case of an emergency?
- Why is the plug still locked after my charge has finished?
- How will I know if a charger is available or in use?
- Can my car charge with JOLT?
- How many vehicles can charge at one charger?
- What if I keep my car parked in the charging bay after my charging has been completed?
- What do I do if a non-electric car is parked in the spot?